For auto repair shops

Your AI service writer for auto repair.

Copper books diagnostics, quotes oil-change and brake-job ranges, and answers warranty and loaner questions — without pulling a tech off a lift to grab the phone.

From $79/month · No setup fee · Cancel anytime

INCOMING CALL · 0:00
Live
Caller
Lisa Park
(415) 555-0163
Status
On call
Lisa
Check engine light is on and there's a rattle. Can you take a look?
Copper AI
I can run a diagnostic this afternoon at 2pm — want me to book it in?
Lisa
Yes please, I'll bring it in.
Booked appointment
Diagnostic · Today, 2:00 PM

Every missed call is a job you handed your competitor.

You can't answer the phone with your hands full. The old fix was hiring an in-house receptionist or an answering service. Both are slow, expensive, and miss the moment.

1 in 3
calls go unanswered at the average service business
$300+
average job value lost per missed call
5 min
after which most leads pick a different company
Answer

Picks up every call. Sounds like a person.

Copper answers within two rings, day or night. Your AI is trained on your services, your pricing, and your tone — not a generic script. It can take messages, qualify leads, and triage emergencies.

  • Answers on the first ring, 24/7
  • Pick your AI's voice — six options
  • If it's an emergency, your phone rings immediately
Call · Today
Caller
My AC just died and it's 95 out. Can someone come today?
Copper
That sounds urgent — let me check today's emergency slots. I have 1pm or 4:30pm available. Which works for you?
Caller
1pm please.
Copper
Booked. We'll text you when the tech is 15 minutes out.
Book

Books appointments straight into your calendar.

Connected to your Google Calendar. Copper checks real availability, books the slot, and confirms with the customer over text — all before they hang up. No callback promises, no double-bookings.

  • Real calendar booking — not a callback promise
  • Customer gets a confirmation SMS instantly
  • Owner gets a booking alert with caller details
Tuesday, May 12
2 of 5 booked
9:00 AM
Available
11:30 AMJ. Park · Tune-up
Booked
1:00 PM
Available
2:00 PMS. Mitchell · Drain
Just booked
4:30 PM
Available
Text

Replies to texts like a teammate who never sleeps.

When customers text your business line, your AI replies in seconds — answering questions, scheduling callbacks, and pinging your cell the moment something's urgent.

  • Answers FAQs from your own playbook, not a generic script
  • Flags urgent texts to your phone the moment they come in
  • Customer sees the same name and number on every reply
SMS · Tonight 7:42pm
Customer
Water is leaking out from under my kitchen sink and it's getting worse
Copper
That sounds urgent — I'm alerting the owner now. Someone will call you back within 15 minutes.
Owner alert · sent to your cell
Urgent: active leak at 412 Pine St. Sarah M · (619) 555‑2841. Reply to call back.
Follow up

Turns happy customers into Google reviews.

Two hours after every completed job, Copper texts a friendly review request with a one-tap link. One nudge 48 hours later if they haven't replied. That's it — no spam.

  • Auto-fires after every appointment
  • Tracked link → straight to your Google profile
  • One reminder, then we stop bugging them
SMS to Sarah · Today
Hey Sarah — thanks for choosing us today! If we did right by you, would you leave a quick Google review? copper.li/r/x9k2
Tracked link straight to your Google profile. One reminder 48 hours later if they haven't replied. Then we stop.
How it works

From signup to ringing phone in under an hour.

01
Tell us about your business

A guided wizard walks you through hours, services, pricing, and the FAQs you hear most. Ten to fifteen minutes and your AI knows your business.

02
We give you a phone number

Forward your existing number to it, or use the new one. Your AI is ready before you finish your coffee.

03
Your AI starts answering

Every call shows up in your dashboard with a transcript, summary, and any booking it made.

Pricing

Built so the solo can afford it. Built so the shop can scale on it.

No setup fee. Cancel anytime.

Solo
$79/month

For one-person shops.

Solo operators across home services, salons, auto, and more. Built so the price doesn't hurt when it's just you and the phone.

  • Dedicated AI receptionist
  • Local phone number included
  • Up to 500 voice minutes/month
  • Google Calendar booking
  • Automated review requests
  • SMS + email owner alerts
Most popular
Business
$249/month

For 2-10 person shops.

When the phone rings a hundred times a month and one person can't catch them all.

  • Everything in Solo
  • Up to 2,000 voice minutes/month
  • Built for higher call volume
  • Priority email support
Custom
Let's talk

For multi-location & integrations.

Multi-location teams and shops with CRM or dispatch software they want the AI to talk to. We scope and build it with you.

  • Everything in Business
  • Unlimited voice minutes
  • Custom integration scoping
  • Hands-on onboarding & training

All carrier and AI costs included. The price you see is the price you pay.

Common questions

What auto repair shops ask first.

Will the AI know which jobs need a diagnostic first?+
Yes. For check-engine lights, weird noises, or anything not-obvious, it books the diagnostic and lets the customer know the fee rolls into the repair if they proceed.
Can it answer loaner-car questions?+
It answers from your FAQs — loaner policy, eligibility (jobs over four hours, subject to availability), and asks the customer to confirm at booking. No promises it can't keep.
Will it quote oil changes and brake jobs?+
Quotes ranges from your pricing. For bigger jobs (transmission, engine work), it explains a quote requires diagnosis and books that instead.
Does it text customers when the car is ready?+
The AI handles inbound texts. Outbound 'your car is ready' updates are typically sent by your team via the dashboard or your shop management software.
How does it handle roadside emergencies?+
You set the policy. Most shops route roadside callers to AAA or their insurance — the AI explains the policy clearly and offers to book the tow-in.

Stop missing calls. Start booking jobs.

Five minutes to set up. Cancel anytime. Your AI receptionist is ready before you finish reading this.

Built for owner-operators